• Innovation and elocution

    News of the latest identity data breach, this time in the UK, where an undisclosed number of TalkTalk mobile phone customers have had their personal data stolen, might prompt some to re-evaluate their approach to phone banking communications.

  • Marketplace lending

    Between October and January, I conducted extensive research on marketplace (or P2P) lending while writing a Lafferty Thought Leadership Report on this groundbreaking industry. Marketplace lending exploded in popularity in 2014 and is now well on its way to becoming a legitimate threat to retail banking. From a personal perspective, I feel fortunate to have been an onlooker at such a pivotal time for the industry.

  • A minority report

    As my lunch companions at the recent Finovate Europe conference examined one another’s lanyards to see if a VC was amongst us (answer: no), a high-spirited British Asian sitting beside me announced that he was an ‘experience designer’.

  • Token Time

    The showcasing of the Wirecard Smart Band at the recent Digital-Life-Design 2015 conference in Munich deservedly caught widespread attention as the first wearable device to incorporate host card emulation (HCE). (more…)

  • Payments innovation for ordinary people

    Have you ever had that dread feeling? You are in a public place, about to make a purchase, you reach for your wallet, but it’s gone. You look around, disbelieving, could somebody really have picked your pocket, without you noticing a thing?

  • Lafferty News Service

    We are delighted to announce an exciting evolution at Lafferty, as we begin to introduce a weekly newsletter service, starting today.


  • Nothing like an apology

    Despite suggestions that banks are committed to changing their culture and are willing participants in the banking reforms that are taking hold around the world, Peter Oborne’s resignation as the Telegraph’s chief political commentator because of that newspaper’s apparent editorial deference to HSBC’s advertising spend suggests that a worrying mindset persists even after a bank has been caught with a hand in the cookie jar. (more…)

  • A big plus may outweigh several minuses

    swiss-flagA quick search of Google’s NGram corpus (see chart below), effectively a quantitative analysis of culture using millions of digitised books, shows that mentions of Switzerland are in a steady if undramatic decline: the country, in a globalised world, is not quite the cultural force it was. (more…)

  • Foreign banks in Cuba

    The renewal of diplomatic relations between Cuba and the United States will need to be followed by the removal of Cuba from the US State Department’s list of ‘State Sponsors of Terrorism’ before banks can freely enter the Cuban market, a Cuban-based banker tells Insights.

  • Prepaid regulation proposals in US

    The prepaid market in the US has grown strongly in recent years and the CFPB (Consumer Financial Protection Bureau, an official body created in the US under Dodd-Frank) has moved to bring consumer protection regulations for prepaid products in line with those for credit and debit cards.